SkoolPro FAQ — Your Questions Answered
Everything schools in Pakistan ask before switching to SkoolPro — fees, features, pricing, onboarding, support and data security.
General
Is SkoolPro suitable for schools in Pakistan?
Yes. SkoolPro is built specifically for Pakistani schools, academies, madrasas and school chains. It supports local fee-collection methods (JazzCash and EasyPaisa), Urdu-friendly communication and the way schools here actually run — all under your own school’s branding.
What types of schools use SkoolPro?
Private schools, academies, tuition and coaching centres, madrasas, O-Level/A-Level schools and multi-campus school chains. Because pricing is flat with unlimited students, it works for both small schools and large networks.
Is SkoolPro made in Pakistan?
Yes. SkoolPro is built by SKOOLPRO (SMC-PRIVATE) LIMITED, a company registered in Pakistan, and is designed around local fee cycles, languages and school realities.
Which cities does SkoolPro serve?
SkoolPro works for schools anywhere in Pakistan — including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta and more. Setup and support are handled remotely.
Features
How does online fee collection work with JazzCash and EasyPaisa?
SkoolPro generates digital fee vouchers with QR codes each cycle. Parents open a voucher in the parent app and pay through JazzCash or EasyPaisa, and each payment is matched to the correct student automatically. Your office sees live collection totals and outstanding dues in real time.
Can parents track the school bus in real time?
Yes. SkoolPro offers live GPS school-bus tracking, so parents can follow the bus on a map and get pickup and drop-off alerts, plus a notification when their child boards or gets off.
Does SkoolPro send attendance to parents?
Yes. The moment a teacher marks the register, each child’s parent receives an instant, private notification — so absences are never missed. Monthly attendance reports are built automatically.
Can we manage exams and generate report cards?
Yes. Teachers enter marks once, and SkoolPro calculates grades and positions and generates professional PDF report cards that parents can view and download.
Is there an app for parents and teachers?
Yes. There are dedicated apps for parents and teachers, plus an admin/principal web dashboard. The parent and teacher apps are live on Android, with iOS coming soon.
Does SkoolPro support fee vouchers with QR codes?
Yes. Digital fee vouchers are generated automatically for every student with a scannable QR code, so parents can pay in seconds and payments reconcile without errors.
Pricing
How much does SkoolPro cost?
SkoolPro has two flat monthly plans per school: Standard at PKR 8,000 and Premium at PKR 12,000, both with unlimited students and teachers.
Is there a setup fee?
No. There is no setup fee. You can start with a free demo and trial, and continue month to month.
Are there any per-student charges?
No. Pricing is completely flat per school. You pay the same monthly price whether you have a hundred students or several thousand.
Can I try SkoolPro before buying?
Yes. Book a free demo and we’ll set up a free trial for your school so you can see it running with your own classes before you commit.
Is there a long-term contract?
No lock-in contract. SkoolPro is month to month, so you stay because it works for your school, not because you’re tied in.
Setup & onboarding
How long does onboarding take?
Most schools are up and running within a few days. Our team helps you import students and classes and train your staff, and you can start on a free trial before full launch.
Do you help import our student data?
Yes. We help you migrate your student and class lists cleanly — from spreadsheets or existing registers — as part of onboarding.
Do you offer training for staff?
Yes. A short, friendly onboarding session gets teachers and office staff confident on the app, usually the same day.
Can we use SkoolPro under our own school branding?
Yes. SkoolPro is white-labelled — the parent app, fee vouchers and report cards all carry your school’s name and logo.
Support
What support do you offer?
SkoolPro includes onboarding help and ongoing support, with WhatsApp support so you can reach a real person quickly. Premium plans include priority support.
Is support available in Urdu?
Yes. Our team supports schools in a way that’s comfortable locally, and communication features are Urdu-friendly for parents and staff.
Security & data
Is my school’s data secure?
Yes. Access is role-based for admins, teachers and parents, and your data is backed up and protected. Each school’s information is kept private.
Is each school’s data kept separate?
Yes. Every school runs in its own isolated, secure space (multi-tenant architecture), so your data is never mixed with any other school’s.
Does SkoolPro work on low or slow internet?
The apps are built to be light and to work smoothly on modest phones and everyday mobile data, which matters for schools and parents across Pakistan.
What happens to our data if we stop using SkoolPro?
Your data remains yours. If you ever choose to leave, our team will help you export your information. You can also request account and data deletion at any time.
Still have a question? Contact us or book a free demo — a real person from our Pakistan team will help.
Give your school the platform it deserves
Start free, see it live in your classrooms, and run your whole school from one beautiful app. No setup fee. No risk.