SkoolPro FAQ — Your Questions Answered
Everything schools in Pakistan ask before switching to SkoolPro — fees, features, pricing, onboarding, support and data security.
General
Is SkoolPro suitable for schools in Pakistan?
Yes. SkoolPro is built specifically for Pakistani schools, academies, madrasas and school chains. It supports local fee-collection methods (JazzCash and EasyPaisa), Urdu-friendly communication and the way schools here actually run — all under your own school’s branding.
What types of schools use SkoolPro?
Private schools, academies, tuition and coaching centres, madrasas, O-Level/A-Level schools and multi-campus school chains. It works for both small schools and large networks.
Is SkoolPro made in Pakistan?
Yes. SkoolPro is built by SKOOLPRO (SMC-PRIVATE) LIMITED, a company registered in Pakistan, and is designed around local fee cycles, languages and school realities.
Which cities does SkoolPro serve?
SkoolPro works for schools anywhere in Pakistan — including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta and more. Setup and support are handled remotely.
Features
How does fee collection work with JazzCash and EasyPaisa?
SkoolPro generates digital fee vouchers each cycle. Parents open a voucher in the parent app, pay through JazzCash, EasyPaisa or the school’s bank account, and upload proof of payment. Your office verifies it in one tap, and collection totals and outstanding dues update straight away. SkoolPro does not process the payment itself.
Can parents track the school bus in real time?
Yes. SkoolPro offers live GPS school-bus tracking, so parents can follow the bus on a map and get pickup and drop-off alerts, plus a notification when their child boards or gets off.
Does SkoolPro send attendance to parents?
Yes. The moment a teacher marks the register, each child’s parent receives an instant, private notification — so absences are never missed. Monthly attendance reports are built automatically.
Can we manage exams and generate report cards?
Yes. Teachers enter marks once, and SkoolPro calculates grades and positions and generates professional PDF report cards that parents can view and download.
Is there an app for parents and teachers?
Yes. There are dedicated apps for parents and teachers, plus an admin/principal web dashboard. The parent and teacher apps are live on both iOS and Android.
Does SkoolPro generate digital fee vouchers?
Yes. Digital fee vouchers are generated automatically for every student, replacing hand-written challans. Parents pay via JazzCash, EasyPaisa or bank and upload proof against that voucher, so the school knows exactly which fee it is verifying.
Pricing
How much does SkoolPro cost?
Pricing depends on your school. Contact our support team on WhatsApp at +92 300 1296687 or at support@skoolpro.pk and we will share a quote for your school.
Can I try SkoolPro before buying?
Yes. Book a free demo and we’ll set it up for your school so you can see it running with your own classes before you commit.
Is there a long-term contract?
Terms are agreed with each school. Contact our support team and we will explain them before you decide.
Setup & onboarding
How long does onboarding take?
Most schools are up and running within a few days. Our team helps you import students and classes and train your staff, and you can start with a free demo before full launch.
Do you help import our student data?
Yes. We help you migrate your student and class lists cleanly — from spreadsheets or existing registers — as part of onboarding.
Do you offer training for staff?
Yes. A short, friendly onboarding session gets teachers and office staff confident on the app, usually the same day.
Can we use SkoolPro under our own school branding?
Yes. SkoolPro is white-labelled — the parent app, fee vouchers and report cards all carry your school’s name and logo.
Support
What support do you offer?
SkoolPro includes onboarding help and ongoing support, with WhatsApp support so you can reach a real person quickly.
Is support available in Urdu?
Yes. Our team supports schools in a way that’s comfortable locally, and communication features are Urdu-friendly for parents and staff.
Security & data
Is my school’s data secure?
Yes. Access is role-based for admins, teachers and parents, and your data is backed up and protected. Each school’s information is kept private.
Is each school’s data kept separate?
Yes. Every school runs in its own isolated, secure space (multi-tenant architecture), so your data is never mixed with any other school’s.
Does SkoolPro work on low or slow internet?
The apps are built to be light and to work smoothly on modest phones and everyday mobile data, which matters for schools and parents across Pakistan.
What happens to our data if we stop using SkoolPro?
Your data remains yours. If you ever choose to leave, our team will help you export your information. You can also request account and data deletion at any time.
Still have a question? Contact us or book a free demo — a real person from our Pakistan team will help.
Give your school the platform it deserves
Start free, see it live in your classrooms, and run your whole school from one beautiful app.